Frequently Asked Questions
About Gooday Floral
Gooday Floral is an Auckland florist offering fresh flower bouquets, flower subscriptions, corporate flowers, wedding and event floral design, gift boxes and selected floral add-ons.
Where do you deliver?
We currently deliver to mainland Auckland only. Island delivery, including Waiheke Island and Great Barrier Island, is not available at this time.
How much is delivery?
Metro delivery is $14.99 and rural delivery is $29.99. The applicable delivery fee is shown automatically at checkout after you enter your address.
Can I order flowers for next-day delivery?
For bouquets and floral arrangements, orders placed before 2.00 pm can be scheduled for next-day delivery, subject to availability and our delivery days. Orders placed after 2.00 pm will move to the next available delivery date.
Do you guarantee a specific delivery time?
Your flowers will arrive on your selected delivery date, but exact arrival times vary with the day’s delivery schedule. If you need a specific time, please contact us before ordering so we can confirm whether it is possible.
What happens if no one is home?
If no one is available to receive the flowers, we will leave them in a safe place where possible. If access is difficult or there is no suitable safe place, we will contact you to arrange the next step.
Do the flowers look exactly like the product photos?
Our product photos show the overall style and presentation. Flowers are natural and seasonal, so colours, shapes and varieties may vary. If a particular flower is unavailable, we may make a suitable seasonal substitution while maintaining the overall style and value of your order.
Do you offer flower subscriptions?
Yes. Gooday Floral offers both Ready to Enjoy and DIY flower subscriptions in Auckland, with weekly, fortnightly or monthly options depending on the product selection.
When are flower subscription deliveries available?
Subscription delivery and pickup are available on Monday and Friday. For Monday delivery or pickup, order by 2.00 pm Thursday. For Friday delivery or pickup, order by 2.00 pm Tuesday. Orders placed after the relevant cutoff move to the following available subscription date.
What is the difference between Ready to Enjoy and DIY subscriptions?
Ready to Enjoy subscriptions arrive arranged and ready to place in a vase. DIY subscriptions provide fresh seasonal stems for customers who enjoy arranging flowers themselves at home or at work.
Do you provide corporate flowers?
Yes. We create corporate flowers for offices, reception areas, businesses, commercial spaces and events in Auckland. Please contact us to discuss your requirements.
Do you provide wedding and event flowers?
Yes. We offer wedding flowers, bridal bouquets, ceremony flowers, reception flowers and floral styling for events in Auckland. Larger and custom orders require advance booking and may be quoted individually.
Can I request custom flowers?
Yes. Custom bouquets and made-to-order floral designs are available. Flower availability varies by season, so we may recommend suitable alternatives while keeping your preferred style and budget in mind.
Can fresh flowers be returned?
Fresh flowers and plants are perishable products and cannot be returned or exchanged for change of mind after delivery or collection. If there is an issue with your order, please contact us within 24 hours of delivery with your order details and a photo so we can review the issue and offer an appropriate solution.
How can I contact Gooday Floral?
Email us at hello@goodayfloral.co.nz. We are based in Auckland, New Zealand.